American Society for Quality
May 2013 Membership Meeting
***Note New Location***
Wednesday, May 15, 2013
About the Preclinic:
This year Steve has researched the New Gurus. Who is shaping Quality now and how?
About the Program:
Be A Leader
Teaching a MBA level Quality
Management course it struck me that while the course material covers a lot of
skills not much of the “ Manager” was talked about.
Reflecting on my own MBA course
work that seemed to be a general theme as well. Even at West Point while we had
a ”Psychology of Leadership” course it only really ran through the evolution
of the various mainstream leadership theory’s: Theory X, theory Y, Maslow’s
hierarchy of needs, personal power sources, etc. What I never had was a
discussion of what works and what is important to be a leader and manager.
Drawing on 30+ years of experience looking for what works I have boiled it all
down to “ Millers 80,10,10 rule of leadership, plus a smattering of really
important manager skills that I’m going to present.
About our Speaker:
James Eric Miller
ASQ CRE, ASQ CQE, ASQ CSSBB, PMI PMP
Graduate of the United States Military
Academy at West Point. MBA from Ball State University, Currently, a US
National expert for FDA requirements on Quality Data and Trending; and a
Senior Quality Analyst with Roche. Adjunct Professor at Ball State University,
teaching Quality Management and Operations Management. Formerly Support
Engineering Manager leading groups of engineers and technicians in Consumer
Electronics. Relentlessly pursuing cost, product and process improvements to
make my organization a success.